Terms and Conditions

1. General Information

Eloixe is an ecommerce platform offering a variety of products for sale online. All transactions, communications, and interactions made through our website are subject to these Terms and Conditions.

2. Eligibility

You must be at least 18 years old or have the involvement of a parent or guardian to make a purchase on Eloixe. By using the site, you represent and warrant that you meet these requirements.

3. Orders and Payments

• Order Confirmation: After placing an order, you will receive an email confirming receipt. This email does not constitute acceptance of the order.
• Acceptance & Fulfillment: Orders are accepted at our discretion. We reserve the right to cancel or refuse any order.
• Pricing: All prices are listed in your local currency and include applicable taxes unless stated otherwise.
• Payment Methods: We accept all major credit/debit cards and secure online payment methods.

4. Shipping and Delivery

• Processing Time: Orders are typically processed within 1-3 business days.
• Shipping Time: Delivery timelines may vary depending on location and chosen shipping method.
• Delays: Eloixe is not responsible for delays caused by external factors such as customs, weather, or carrier issues.

5. Returns and Refunds

• Return Policy: Returns are accepted within 14 days of delivery. Items must be unused, in original packaging, and in sellable condition.
• Refunds: Approved returns will be refunded to the original payment method within 5–10 business days after inspection.
• Non-Returnable Items: Certain items, such as personal care goods or final sale items, are not eligible for return.

For full details, please visit our Returns & Refunds Policy.

6. Intellectual Property

All content on Eloixe.com—including text, graphics, logos, images, and product descriptions—is the property of Eloixe and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.

7. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Submit false or misleading information
• Transmit viruses or harmful code
• Attempt to gain unauthorized access to the website

8. Limitation of Liability

Eloixe shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. We provide our services “as is” and “as available” without any warranties.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the site constitutes your acceptance of the updated terms.